You are fully protected by our 100% Money Back Guarantee. If during the next 14 days you experience an issue that makes the plugin unusable and we are unable to resolve it, we’ll happily consider offering a full refund of your money.
We stand behind our plugin’s quality and your satisfaction with it is important to us. If you experience problems with the plugin, we will be happy to provide a full refund within 14 days of the original purchase date.
What does it mean?
We will issue a refund when the plugin has a bug/problem we couldn’t solve. So if you find a problem with the plugin in the first 14 days, first open a support request, contact us describing your problem. If we can’t solve the problem, we will issue a refund.
You can open a refund request right away, but most likely we will still try to resolve the issue.
This policy does not cover refunds for the following cases:
- Missing feature/s
- 3rd party conflict
- Discovering a better alternative
- Customer changed their mind
Refunds will be offered at our sole discretion and must meet all of the following conditions fully:
- You are within the first 14 days of the purchase.
- Your issue(s) derives from not being able to install the plugin properly or get the plugin to perform its basic functions.
- You have attempted to resolve your issue(s) with our support team.
- No refunds will be granted after the first 14 days of the original purchase.
- Refunds will not be granted for missing feature(s). If you are not sure we support a specific feature, please contact us prior to purchase.
- Issues caused by conflicts with 3rd party plugins, themes or other software will not provide grounds for a refund.
- Refunds will not be granted if you simply decide not to use the plugin. You can always use the Free Trial option to check if plugin meets your expectations.
By purchasing the plugin, you agree to this refund policy and relinquish any rights to subject it to any questions, judgment or legal actions.